In the past several years while 49.xxxx service errors have turned out to be a standout amongst the most widely common errors associated with all models of the HP line of printers. I’ll talk about the importance of the error, what causes it, and gives a few tips on trying to fix it. Indeed, I said attempt. Given the idea of the error everyone is remarkable and what may take a shot at one won’t work with another. So persistence and a little bit of luck may be required. Read on…
To begin with, the 49 error is an internal communication issue. The firmware has had a basic error and the formatter processor has aborted its activity. XXXX alludes to the address of the faults. This doesn’t mean much to end clients yet HP likes to record these so if they begin seeing a high level of errors with a similar fault address they can center on rolling out improvements with the firmware or different parts to keep the error from recurring.
HP’s service manual says the 49 error can be caused by an awful print charge, corrupt data, invalid operations, firmware, formatter, or perhaps by accessories like an EIO card or memory. A few reports even say extra trays, duplexers, envelope feeders, and so on. In specific situations, can cause this error.
With the measure of 49 error and the scopes of caused them, I wouldn’t really say it’s caused by bad command or corrupt data. That is HP’s method for saying ‘it’s another person’s fault.’ The fact of the matter is there are lots of different producers out there that aren’t having this issue.
A considerable lot of these 49 errors are going on with more up to newer software, file type like PDFs, unique text styles, formats, or pages pulled off the internet. Along these lines, actually, HP’s driver/firmware software doesn’t appear to stay aware of the quickly evolving software industry. I will say that as of late I was checking out some firmware fixes for a few of printers and was surprised to see a few 49 errors being tended to in the firmware updates. So HP knows about these issues and ends attempting to correct the issues.
Isolating the issue
Ordinarily, users control off, and when they control back on the printer begins working. Presently, or inside the following the next of days, the 49 error returns and a services call is required.
I recommend the following steps to isolate the 49 error issue:
(1) Power off the gadget and separate any communication cables; Network, USB, or Parallel cable.
(2) Wait 30 seconds and turn the device back on. If the error is as yet exhibit then we know we have a device error – move to step #3. If the error leaves, see Communication between the computers and network (below).
(3) Unplug the printer and remove any extras like EIO cards, memory, extra trays, duplexer (if removable), and envelope feeder. If the error leaves when you control back on, begin reinstalling the parts one at a time, powering off before introducing each part until the point that you discover the part causing the error. Once you’ve isolated the issue part, before replacing that part, check for any firmware updates and afterward reinstall the part. Some firmware updates fix this kind of issue.
If the 49 error is as yet present after removing everything conceivable, try a cold reset or NVRAM introduction (see the service manual for details). A cold reset resets minor put away memory settings like control board settings or internal and external jet direct settings, along these lines, if possible, know these settings previously continuing or remove the jet direct card. NVRAM is more evasive and clears out a greater of the internal memory like error logs and certain counters.
If the 49 error holds on, it’s time to replace the firmware DIMM, if there is one, or to replace the formatter board. On extremely rare occasions the DC controller or power supply can be at fault. Check the service manual for particular 49 errors identified with these parts.
Correspondence between the computer and network
In excess of 95 percent of the ongoing 49 error faults are communication/software related. If the printer is associated with one PC we basically observe what document was sent to the printer last (generally still in your PCs print line). Note the file and delete them from the line.
The printer’s service manual says to download the most recent and most noteworthy firmware or driver. I, personally, have fixed lots of the 49 errors just by changing the driver. Most HP printers customer support phone number have three drivers; PCL 5, PCL 6, and Postscript so to start with, basically try another driver. I more often than not run with PCL 5 or PCL 6. The most of the errors I see are when using the Postscript driver. HP likes to show the fixes next to the driver and firmware so check them out. As I specified before, I was surprised at the amount of 49 errors being addressed on the few I looked at. Once the driver or firmware is changed, reproduce the issue print work. In case regardless you’re getting an error, take a stab at downloading a generic universal print driver, which you can discover in the same section as the firmware and driver downloads on HP’s website.
If, subsequent to trying all drivers and update the firmware, you are as yet getting the 49 error, change over your document to another software application. For instance, change over a Word document to a PDF or the other way around. The logic behind this is you probably have a command in the document that the printer doesn’t know how to handle with. When you change over the document to new software the data is reformatted.
Still getting the 49 error?
The most error should be fixed by following the above advances. In any case, I am aware of situations where these means were tried and the printer still gives the error. As I expressed before, the reasons for the 49 error are vast and everyone is unique. As a last resort, locate the offering print job and try printing it to an alternate printer. I saw on firmware released for the current year HP has included an auto recovery features. Read more here: Auto Recovery Feature for 49.xxx Errors For printers on the network, trying to isolate the issue can be disappointing and tedious. if you have a server print line, check the line for the offering print work. If print employments aren’t put away in a server print line, you should circumvent exclusively to every workstation to discover who is sending the culpable activity. When discovered at that point takes after the means in the past segment.